![]() ![]() Start the application and perform the steps to replicate the problem.Ĥ. Before starting the iOS app, click “Clear”.ģ. Launch the Console app and select the device in the left side of the Console windowĢ. Note where to find the sysdiagnose archive once you've sync'd the device with iTunes.ĬAPTURE THE DEVICE CONSOLE LOG - connect the device to a macOS X Sierra (or newer) system (macOS X 10.12.x)ġ. Read the instructions for triggering the sysdiagnose profile. You will download the “itmsdebugging.mobileconfig” file.Ĭlick the “Profile” URL associated with the "sysdiagnose for iOS" item. Please login to the Apple Developer Bug Report - Profiles and Logs websiteĬlick the “Profile” URL associated with the “App Store/iTunes Store for iOS” item. Install StoreKit profile to an iOS 11+ device To submit a bug report on this issue, iTunes engineering has requested the following.įirst install the StoreKit and sysdiagnose profiles My direct email address is " If you've already submitted the bug report, please send me the bug report number. ![]() ![]() Once you've submitted the bug report please send me the bug report number so that I can forward them to iTunes Server engineering. To help get attention on this matter, please submit a bug report. ![]()
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